Privacy Policy

1.1 How does Adore By Michelle Mura collect your Personal Information?

We collect Personal Information as follows:

Directly from You when You use our website and our services (completion of various forms on the Website and placement of an Order.
Automatically when You access or use the Website (cookies, technical details, browsing information).

1.2 What Personal Information do we collect?

Adore By Michelle Mura collects several types of Personal Information about You:

We collect Personal Information that You provide directly when You use our Website and our services, such as when You:

Place an Order,
Request that We call You on the telephone, or when You interact with Us through our email
Register to receive our e-mails and newsletters,
Interact with Us through third-party social media,
Request for customer support,
Interact with Us in any other way.

ACCOUNT AND PROFILE INFORMATION

Adore By Michelle Mura collects information about you when you subscribe to our newsletter, modify your preferences, or make a purchase with us. For example, you provide your delivery information when you purchase a product from us.

DEVICE AND CONNECTION INFORMATION

We collect information about your computer, phone, tablet, or other devices you use to access our digital properties. This includes information about your operating system, browser type, IP address, URLs of referring/exit pages, and device identifiers. We use your IP address and/or country preference in order to approximate your location to provide you with a better experience. How much of this information is collected depends on the type and settings of the device you use to access our digital properties.

FOR RESEARCH AND DEVELOPMENT

We always aim to provide the best possible products and services. We use individual and collective feedback to improve our products and services as well as our digital properties. For example, we will action direct feedback given through customer support and product reviews as well as user behaviour with the content on our digital properties.

TO COMMUNICATE WITH YOU ABOUT OUR PRODUCTS AND SERVICES

We use your contact information to send transaction emails regarding our digital properties, purchases, invoices, and delivery. Our service emails are aimed to provide you with integral information about our products and services as well as our digital properties. For example, in some jurisdictions, we are required by law to provide you with purchase invoices after purchase.

SIGNING UP FOR OUR MAILING LIST

We share information about our products, services, offers, news, and upcoming product launches with those individuals that consent to receive such information.

CUSTOMER SUPPORT

Adore By Michelle Mura uses your information to resolve problems and requests you submit to our customer support team.

TO PROTECT OUR LEGITIMATE BUSINESS INTERESTS AND LEGAL RIGHTS

Where required by law or where we believe it is necessary to protect our legal rights, interests and the interest of others, we use information about you in connection with legal claims, compliance, regulatory, and audit functions and disclosures in connection with the acquisition, merge or sale of a business.

WITH YOUR CONSENT

We use information about you where you have given us consent to do so for a specific purpose not listed above. For example, we may publish testimonials or featured customer stories to promote our products and services, with your permission.

How do we protect your information?

We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information.

We offer the use of a secure server.

After a transaction, your private information (credit cards, social security numbers, financials, etc.) will not be stored on our servers. If you elect to save your payment details for future orders, this information will be stored securely with our payment service provider.

This online privacy policy applies only to information collected through our website.

Do we use cookies?

Yes, we do use cookies when you browse our website. Cookies are small pieces of information captured when your device is used to access online content.

We use cookies for a number of reasons:

To remember and process items in your shopping cart; so, for example, you can put items in your cart and if you do not complete your order, an automatic email may be sent to you about the items in your cart.
To understand and save your site preferences; to improve your future visits to our website
To keep track of advertisements; to ensure you are getting the most relevant advertising and to help us measure marketing campaigns
To compile aggregate data about site traffic and interactions; to improve site functionality and your shopping experience

At times, we may contract with third-party service providers to assist us in better understanding our site visitors. These service providers are not permitted to use any information collected on our behalf, except to help us conduct and improve our business.

By using our site, you agree to us placing these sorts of cookies on your device and accessing them when you visit our website in the future. If you prefer, you can choose to have your device warn you each time a cookie is being sent, or you can elect to disable all cookies or delete any cookies already sent. These preferences can be adjusted in your internet browser settings. Please note that, as with most websites, your user experience may be affected and you may not be able to take advantage of certain functions of our site. If you are having trouble placing orders, please contact us at: info@adorebymichellemura.com

Do we keep your information?

We will hold on to your information for as long as you have an online account or as long as it is needed to provide our services to you. Outside of these circumstances, we may continue to hold your information if it is reasonably necessary to meet legal requirements, resolve payment disputes, prevent fraud or enforce our terms and conditions.

What rights do you have when it comes to your information?

You have several rights regarding your personal information:

To be informed about how your personal information is being used
To request and receive access to the personal information we have about you
To request the correction of any incorrect or inaccurate information we have about you
To request that we stop collecting or processing your data, and/or that we delete it
To stop receiving marketing messages, which you can do using the 'Unsubscribe' feature

If you wish to exercise these rights, to delete your account, or you have any questions or complaints, please do not hesitate to contact us on info@adorebymichellemura

Security

We use industry-standard security measures to safeguard and protect your information. This includes taking reasonable steps to ensure your personal information is protected from Misuse, Loss, Unauthorised access, modification and disclosure.

Correction Of Your Personal Information:

If you would like us to update or amend your personal information, please contact us and we will make the required amendments. We may ask you to verify your identity to ensure that Personal information we hold is not improperly accessed.

Changes to our Privacy Policy

Any changes to the Privacy Policy will be updated on this page. Major changes will be communicated, either by on-site messaging or via email, so that you may review them before you continue using our website.

Contacting Us

If you have any questions regarding this privacy policy or your information, we invite you to contact us on info@adorebymichellemura.com

Your Consent

By using our site, you consent to this privacy policy and to our general terms and conditions.